Frequently Asked Questions

Everything you need to know about your dmodot experience.

How do I determine the right shoe size for me?

We use standard EU sizing. To find your perfect fit, please refer to our detailed Size Guide located on each product page, which includes measurements in centimeters and inches.

What is your return and exchange policy?

We offer a 7-day hassle-free return and exchange policy for all unworn items in their original packaging. Simply visit our Returns Center to initiate the process.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days for domestic orders and 7-12 business days for international deliveries, depending on your location.

Are dmodot products handcrafted?

Yes, every pair of dmodot shoes is handcrafted by skilled artisans using premium leather and high-quality materials to ensure durability and comfort.

Do you offer Cash on Delivery (COD)?

We provide Cash on Delivery for most pin codes within India. You can verify availability by entering your zip code at the checkout page.

How should I care for my leather shoes?

We recommend using a high-quality leather conditioner and a soft brush. Avoid direct contact with water and store them in the provided dust bags when not in use.